Introduction
PART I. THE RELATIONAL ORGANIZATIONAL FORM
Mary Parker Follett
Business as an Integrative Unity
Tom Burns and G.M. Stalker
Mechanistic and Organic Systems of Management
William G. Ouchi
Markets, Bureaucracies and Clans
Walter Powell
Neither Market Nor Hierarchy: Network Forms of Organization
Carrie Leana and Harry Van Buren
Organizational Social Capital and Employment Practices
Carol Heimer
Doing Your Job and Helping Your Friends: Universalistic Norms About Obligations to Particular Others
Edward J. Lawler, Shane R. Thye and Jeongkoo Yoon
Social Exchange and Micro Social Order
Part II. THE BUREAUCRATIC ORGANIZATIONAL FORM
Mary Parker Follett
Bureaucracy
Mary Parker Follett
Coordination
Henry Landsberger
The Horizontal Dimension in Bureaucracy
Michael Piore
The Social Embeddedness of Labor Markets and Cognitive Processes
Charles Heckscher
Defining the Post-Bureaucratic Type
Paul Adler and Brian Borys
Two Types of Bureaucracy: Enabling and Coercive
Karen Ashcraft
Organized Dissonance: Feminist Bureaucracy as Hybrid Form
PART III. COORDINATION OF WORK
Mary Parker Follett
The Process of Control
James March and Herbert Simon
Organizations
Jay Galbraith
Organization Design: An Information Processing View
Linda Argote
Input Uncertainty and Organizational Coordination in Hospital Emergency Units
Karl Weick and Karlene Roberts
Collective Mind in Organizations: Heedful Interrelating on Flight Decks
Samer Faraj and Yin Xiao
Coordination in Fast Response Organizations
Jody Hoffer Gittell, Rob Seidner and Julian Wimbush
A Relational Model of How High-Performance Work Systems Work
PART IV. AUTONOMY AND CONTROL
Frederick Winslow Taylor
Fundamentals of Scientific Management
Mary Parker Follett
The Basis of Authority
Douglas McGregor
Theory Y: The Integration of Individual and Organizational Goals
Masahiko Aoki
Toward an Economic Model of the Japanese Firm
Rose Batt
Work Organization, Technology and Performance in Customer Service and Sales
Jean Lipman-Blumen
Connective Leadership: Female Leadership Styles in the 21st Century Workplace
Patrick Sweeney, Vaida Thompson and Hart Blanton
Trust and Influence in Combat: An Interdependence Model
PART V. ORGANIZATIONAL CULTURE
Edgar A. Schein
What is Culture?
Joanne Martin and Peter Frost
The Organizational Culture Wars: A Struggle for Intellectual Dominance
Mark Banks
Moral Economy and Cultural Work
Vicky M. Wilkins and Brian N. Williams
Representing Blue: Representative Bureaucracy and Racial Profiling in the Latino Community
Mary Godwyn
This Place Makes Me Proud to be a Woman’: Theoretical Explanation for Success in Entrepreneurship Education for Low-Income Women
Karl E. Weick and Kathleen M. Sutcliffe
Hospitals as Cultures of Entrapment: Re-Analysis of the Bristol Royal Infirmary
Christine H. Roch, David W. Pitts and Ignaciao Navarro
Representative Bureaucracy and Policy Tools: Ethnicity, Student Discipline and Representation in Public Schools
PART VI. ORGANIZATIONAL CONFLICT
Karl Marx
Capital: A Critique of Political Economy
Mary Parker Follett
Constructive Conflict
Louis Pondy
Organizational Conflict; Concepts and Models
W. Peter Archibald
Marx, Globalization and Alienation: Received and Underappreciated Wisdoms
Brenda Johnson
Racial Inequality in the Workplace: How Critical Management Studies Can Inform Current Approaches
John O. Ogbor
Mythicizing and Reification in Entrepreneurial Discourse: Ideology-Critique of Entrepreneurial Studies
PART VII. DIVERSITY WITHIN ORGANIZATIONS
Elin Kvande and Bente Rasmussen
Women’s Careers in Static and Dynamic Organizations
Mark Maier
We Have to Make a MANagement Decision: Challenger and the Dysfunctions of Corporate Masculinity
Kristen Schilt
Just One of the Guys: How TransMen Make Gender Visible at Work
Stella Nkomo
The Emperor has no Clothes: Rewriting ‘Race in Organizations
Anshuman Prasad
The Colonizing Consciousness and Representations of the Other: A Postcolonial Critique of the Discourse of Oil
Kirstin H. Griffin and Michelle R. Hebl
The Disclosure Dilemma for Gay Men and Lesbians: ‘Coming Out’ at Work
Dennis Gilbride, Robert Stensrud, David Vandergoot and Kristie Golden
Identification of Work Environments and Employers Open to Hiring and Accommodating People with Disabilities
PART VIII. ORGANIZATIONAL LEARNING AND CHANGE
Chris Argyris
Single-Loop and Double-Loop Models in Research on Organizational Decision-Making
Paul DiMaggio and Walter Powell
The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organization Fields
Barbara Levitt and James March
Organizational Learning
Amy Edmondson
The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective
Joyce K. Fletcher, Lotte Bailyn and Stacy Blake Beard
Practical Pushing: Creating Discursive Space in Organizational Narratives
Katherine Kellogg
Operating Room: Relational Spaces and Micro-institutional Changes in Surgery
PART IX. NEW TECHNOLOGY, SOCIAL MEDIA AND EMERGING COMMUNITIES
Sherry Turkle
Constructions and Reconstructions of Self in Virtual Reality: Playing in the MUDs
Jonathan Bach and David Stark
Link, Search, Interact: The Co-Evolution of NGOs and Interactive Technology
Joanna C. Dunlap and Patrick R. Lowenthal
Tweeting the Night Away: Using Twitter to Enhance Social Presence
Albert Jacob Meijer
E-mail in Government: Not Post-Bureaucratic but Late Bureaucratic Organizations
James Farrer and Jeff Gavin
On-line Dating in Japan: A Test of Social Information Processing Theory
Joe Phua
Online Organization of the LGBT Community in Singapore
